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Article from Stuff.co.nz

Mobile users being deluged with scam texts, 2degrees and Vodafone NZ warn

 
One 2degrees customer reported receiving 14 different scam messages overnight.
SUPPLIED
One 2degrees customer reported receiving 14 different scam messages overnight.

Mobile phone users are receiving large volumes of scam texts telling them they need to click on a link to have a delivery redirected, 2degrees and Vodafone are warning.

2degrees spokeswoman Andrea Brady said the scam was not unusual but the number of texts being sent out was “quite out of the ordinary”.

Vodafone spokeswoman Nicky Preston said its customers were also receiving an unusually large number of scam texts.

 

It appeared that some people’s phones were sending the scam messages to contacts in their address book, which suggests the possibility of malware and could account for the scale of the issue.
 

Both companies understood Spark customers were also being targeted.

“Everyone is being hit at the moment,” Brady said.
 
Spark has been contacted for comment.

The messages appeared to start on Tuesday afternoon and many customers had received multiple scam texts overnight, Brady said.

2degrees and Vodafone cautioned people not to click on the links in the texts.

Vodafone NZ believes the scam messages are being propagated by customers’ phones sending out the texts to contacts in their address book, but says details are still being investigated.
TOM PULLAR-STRECKER/STUFF
Vodafone NZ believes the scam messages are being propagated by customers’ phones sending out the texts to contacts in their address book, but says details are still being investigated.

The scam texts were being sent from a “whole range of different numbers” which 2degrees was seeking to block, Brady said.

One customer reported 14 different scam texts overnight, Brady said.

She understood government cyber-security agency Cert NZ was looking at the issue.

Cert NZ has been approached for comment.

Preston said Vodafone was seeking to take down the websites that the scammers were directing people to visit.

Vodafone believed phone customers overseas had experienced similar issues.

Brady assumed scammers were seeking to take advantage of the increase in online shopping during the current Covid restrictions.

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